Front Desk

Pest control workspaces

The front desk that books the job.

Front Desk is where a pest control company builds workflows for Sales and CSR. Triggers start the work. Agents qualify, schedule, and follow up — inside that company's workspace.

  • Phone
  • Web forms
  • Text
  • CRM
  • Routes
Open your workspace
Create an account, verify your email, then name the company workspace.
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Workflow

From the first ring to the booked job.

Triggers start the graph. Sales and CSR agents take the steps a coordinator used to handle by hand.

Northline Pest · Sales desk

Live

  1. Trigger

    Inbound call

    A new or missed number hits the company line.

  2. Sales agent

    Qualify the lead

    Ask the pest, the property, and how soon they need someone.

  3. Action

    Book the inspection

    Offer the next open window on the route.

  4. CSR agent

    Confirm the visit

    Send the appointment text and catch reschedules.

Desks

Two roles. One graph.

Sales qualifies the lead. CSR keeps the visit on the route.

Sales

Catch the lead before it goes cold.

  • Missed-call recovery
  • After-hours lead capture
  • Quote follow-up
  • Web form speed-to-lead

CSR

Keep the schedule and the customer in sync.

  • Schedule and reschedule
  • Service-day questions
  • Renewal reminders
  • Review requests after the visit

Setup

A workspace per company.

  1. 01

    Open a workspace

    Each pest control company gets a tenant. Phone numbers, customers, and routes stay inside it.

  2. 02

    Draw the workflow

    Place triggers and actions on a canvas. The same graph can cover a missed call, a web lead, or a reschedule.

  3. 03

    Run both desks

    Sales qualifies and books. CSR confirms, reminds, and handles the exceptions people still need.